This page lists recent updates to Pearson Access Online Support. Reference this page periodically for the most current support changes. 

Date

Update
02/14/2023

Added note indicating that Internet Explorer (IE) is not supported for use with Pearson Access to System Requirements

10/20/2022

Updated dashboard image on View Dashboard page.

08/30/2022

Updated System Requirements to include current OS and browser versions, and a note regarding use of other OSs and browsers. 

05/10/2022 

Updated screenshots on:

05/05/2022Updated screenshots on Multi-Section Test Sessions page
05/04/2022

Updated:

  • screenshots and added information about the Registered widget on View Dashboard page
  • screenshot and added information about online Session Details on View Dashboard page
05/02/2022 
04/25/2022Updated screenshot and added information about Student Details History window on View Student Data page
04/12/2022Updated screenshots and added information about the Registered widget on View Dashboard page
03/29/2022 Updated information about Overall Score on Access Reporting Category Summary Report and Access Reporting Category Roster Report pages.
03/25/2022Added information about viewing student History on Student Details on View Student Data page
03/15/2022Added information about Not Attempted status to Student Test Statuses page
03/09/2022Added screenshot of Student Score Distribution graph to By Test tab on  Access Dynamic Item Analysis Reports page.
03/08/2022

Updated:

02/28/2022Updated Import Roster Data to include Update Indicator U and I values' additional functionality
02/24/2022Added information about the Create Student - Warning popup on the Create, Edit, and Delete a Student page
02/21/2022

Updated 

02/14/2022 

Renamed the Monitor or Change a Student Test Status page to Monitor, Update, and Remove a Student Test Status

    • Added instructions on how to remove a test status
02/10/2022 Updated information regarding transfering and removing student enrollment through the UI on the Transfer Student Enrollment page.
02/09/2022Added information regarding removing exceptions and effects on student test status to Add, Edit, and Remove Exceptions
02/07/2022

Added 

01/25/2022

Added instructions for resetting filters on the following pages:

01/19/2022Updated Create, View, and Edit Items and Create a Test to include instructions for copying items. 
01/14/2022

Updated 

01/12/2022Updated screenshot on Create, Edit, and Delete a School page
01/11/2022

Updated

  • Audio Capture page to include Scoring Designation options of AI (default) or Human (for THS)
  • Create a Test page to include
    • Option to return user's In-Progress (unlocked) items in item search results when building a form
    • Option to select Return items aligned to standards that contain the selected code(s) but return no more than XX total items.
    • All Dynamic reporting pages to include the Teacher filter in the Report Builder WHO section
01/10/2022
12/07/2021Added information about Additional Statuses on the Student Test Statuses page
12/06/2021

Added:

11/22/2021 

Updated Transfer Student Enrollment page to

  • Add Data Import... tab 
  • Reorganize and clarify existing steps within the UI... tab
11/16/2021Updated downloadable options on the Access Item Analysis Reports.
11/15/2021

Updated:

Added:

Added the following to PS300 - orgs.csv Errors page:

  • PS343
  • PS344
  • PS345

11/04/2021


Added Transcend Testing section, including the following pages:

 

Updated screenshot of Detailed Progress window on View Session Data page

 

Updated Student transfers and existing test attempts... accordion to include status details on the Transfer Student Enrollment page

 

Added information about the DELETED STUDENTS tab on View Student page

 

Added Access Demographic Performance Level Summary Report page

 

Added information about the Completed Test Scores tab on View Student Details page

 

Added:

 

Updated:

 

Added Add Students to a Session page

 

Updated Step 4 of Edit User Details on the Create, Edit, or Delete Data page

 

Updated screenshot of testing ticket on Access Testing Materials page

Updated View and Update Accommodations to include several accommodations that students can use in both paper and online testing modes.

 

Updated Create, Edit, and Delete a Student to include:

  • Instructions for deleting associated organizations, resulting in student record deletion
  • All screenshot callouts and sizing

 

 

Updated:

Added text and screenshot about Test List on View Course Data page

 

Added notebox regarding students with existing test attempts (including attempts that require hand scoring) to Transfer Student Enrollment page

 

Updated:

    • Create a Test
      • Tabs to Online and Non-AKO Paper and Paper AKO
      • Online and Non-AKO Paper tab to add Choose Preview instructions
      • If you clicked Item Search section to add Eligible Delivery Modes information
    • Resources to add trait-scoring information for Extended Text/Open-Response interactions on non-AKO paper tests

 

Added Forgot Password page

 

Updated:

 

Updated Step 5 screenshot on Access Dynamic Summary Report page

 

Updated Create a Session to include maximum 90-day Test Window information for paper and online sessions

 

Updated screenshot and text for Last updated... information on Pretesting widget on View Dashboard and Registered Widget pages

 

Updated Create and Edit a Parent/Guardian page to include steps for how to edit parent/guardian data.

 

Added Equation Editor page to Item Type Authoring Instruction

Updated View Session Data to detail what a Completed status means for multi-section tests and updated the video How to Understand Session Management Basics.

Added View Parent/Guardian Data and Create and Edit a Parent/Guardian pages

 

Updated:

 

Added Transfer Student Enrollment page

 

Updated View Session Data page to include information about Detailed Progress popup

 

Added:

Updated:

 

Updated:

 

Added:

 

Added View and Assign Rejected Test Attempts page

 

Updated Student Test Statuses and Monitor, Update, and Remove a Student Test Status to incorporate details regarding auto-resume configuration capabilities.

 

Updated screenshot and text on View and Update Accommodations regarding the View Accommodations feature in Session Info

 

Updated screenshots and text for the following pages:

 

Added the following URLs to the Proxy Servers/Content Filtering section of Pearson Access System Requirements:

  • app.ham-authoring.com:443
  • t.abbi.pearson.com:443
  • ham-uat-rel.ham-authoring.com:443
  • t-uat.abbi.pearson.com:443

 

Updated Access Dynamic Summary Report to include extra filter options in the How column.

 

Updated Teacher Hand Scoring with information on users' (with specific permissions) ability to write comments, or highlight and write comments, on items, as well as generate a PDF of item responses.

 

Updated:

Updated Completed, Scored, and Reported widget descriptions on the View Dashboard page

Updated the Reports section landing page.

Removed the pages Access Dynamic Reports and Alternatives for Accessing Reports. Added new pages that incorporate the content from the removed pages and include updated information:

 

Added:

 

Added a link for Sign In to TestNav through Student Portal page on the following pages:

 

Added Resolve Import Errors page and added links to appropriate pages

 

Updated screenshot and information about Answer Sheets on Access Testing Materials page

 

Updated:

 

Added:

 

Added:

 

Updated screenshots on:

 

Changed title of Add, Edit, and Remove Irregularities page to Add, Edit, and Remove Exceptions

  • Updated all screenshots and text
  • Added instruction for adding exceptions for test attempts marked Void or Not Tested

Updated language in Student Test Statuses (irregularities are now exceptions)

Updated the page Move Student Between Sessions to remove information about student test status requirements.

 

Updated:

 

Updated the form assignment order on the page View and Update Accommodations

 

Added Access Dynamic Reports page to describe Report Builder functionality

Added pages:

Removed the page Track Shipments as information was outdated and the functionality is now incorporated in the two new orders pages

 

Updated the technical bulletin, Pearson Access Single Sign-on Authentication Changes, to add clarification to the What do I have to do (and How do I do it)? section.

 

Added to the support site under General Support, a space for Technical Bulletins.

Added technical bulletin, Pearson Access Single Sign-on Authentication Changes.

Added information about form assignment order to the page View and Update Accommodations.

 

Updated screenshot on View Test Data page to show the additional column displaying Online or Paper testing.

 

Added section of tabs to Access Testing Materials page with instructions for accessing:

  • Accommodated Test Forms
  • Answer Sheets
  • Downloadable Tests
  • Human Reader Content
  • Seal Codes
  • Student Roster
  • Testing Tickets

Added to page Create, Edit, or Delete Data sections about updating administration testing windows for LEAs, Districts, and Schools.

 

Added:

Updated screenshot in "Access Import Files" tab on Access Data Import/Export List Files page

 

Updated:

Added Multi-Section Test Sessions and View and Update Student Reporting School pages.

 

Added Remote Testing Guidance page

Added to the page View and Update Accommodations information about form assignment for students with multiple form determinant accommodations assigned.

 

Added password requirements to Your Account and Update (or View) Your User Data

 

 

 

Updated General User Roles page name to Base User Roles and re-added/reformatted base roles/permissions under Permissions section

 

Added steps to Access Data Import/Export List Files that direct users to the Pearson Standard Layout Errors and Warnings section

 

Updated Access Dynamic Reports to include information on each report accessible through Report Builder

 

Updated Base User Roles page to:

  • Remove outdated User Role Matrix (URM)
  • Add note on upcoming user role matrix update for only Pearson Standard user roles

 

Updated the following pages to include step-by-step instructional videos:

 

Updated step 6 in Data Import through Pearson Access UI - Delta
tab of Import Roster Data to include notebox on duplicate file error

 

Updated text in Step 3 (bullets 2-3) on View Session Data page

 

Updated the types of testing materials available in Pearson Access on the Access TestIng Materials page

 

Updated screenshot for Step 3 on View Student Data page

 

Updated View Course Data to include Courses dashboard screenshot and information

 

Updated title of User Roles page to Base User Roles and introduction to reflect that information

 

Updated Create, Edit, or Delete a User sections:

  • Edit a User contains
    • Notebox referencing editable details
    • Step one on selecting organization, with screenshot
  • Delete a User contains
    • Notebox referencing deletions from higher level of organizations
    • Step one on selecting organization, with screenshot

 

Updated screenshot in Step 3 of View Class Data page

 

Added:

 

Added Create, Edit, or Delete Data page with tabs to these pages:

Updated Alternatives for Accessing Reports page with:

  • Access Reports through Organization Details section to reflect bulk reporting actions
  • Links to anchors for each page section under Step-by-Step header

 

Updated:

Added section and related pages (linked below) about Accommodations and Testing Irregularities to View Dashboard page

 

Updated Step 2 on Your Account page

 

Added Add, Edit, and Remove Irregularities page

 

Added Access Dynamic Reports page and Dynamic Interim Reports accordion on main Reporting page

 

Added Access Export Files tab to Access Data Import/Export List Files and updated page name as such

 

Updated the screenshot in Step 3 of Reports pages, as well as information about searching at the organization level.

 

Updated:

 

Updated Base User Roles with URM version 1.13.1 to correct Administrator ability to edit or delete interim sessions they created

 

Updated:

 

Updated Access Testing Materials to include List option when printing test tickets

 

  • Updated:
    • Access Testing Materials to include option to select 1-4 test tickets per page when printing test tickets
    • Base User Roles to include most current User Role Matrix (URM) version 1.13 that
      • Added:
      • Data Administrator role
      • Table 2, Courses row with permissions to view Courses list and Course details
      • Table 2, Tests row with permissions to
        • View test names, details, and associated test form names, and preview interim test forms
      • Table 3, Tests row with permissions to create and manage items and tests (local authoring)
      • Table 3, Data Exports row with permissions to export data from the organization to which the user is pinned
      • Updated role, Student Data Administrator, to Student Administrator
  • Added:
    • Error code PS503 related to localstudents.csv file.

 

Added Local Test Management pages:

 

Updated Import Roster Data to add:

  • Information and files for Pearson Standard Layout (PSL) 2.0
  • Tab for Data Import through Pearson Access UI - Delta

 

 

Updated Create a Session with:

  • Steps on how to add students to a session by grade or class
  • Current screenshots

 

Renamed the page, Access Reports through a Test Session to Alternatives for Accessing Reports:

  • Added steps and information for accessing reports from Student Details

 

 

Updated System Requirements to remove support for IE11

 

Updated View Data pages to reflect State, LEA, Districts, and School Reports tabs

 

Updated View and Update Accommodations to include information on the Human Read Aloud accommodation

 

Updated Teacher Hand Scoring prerequisites to describe when users can and cannot access the Teacher Hand Scoring system

 

  • Updated:
    • Main navigation tabs from role-based tabs to tabs that give the user the option to navigate by roles or tasks
    • Site fonts to reflect Pearson branding guidelines
  • Added a Recently Updated tab

Navigation tabs include:

    • General – Links to the current General Support landing page with support page links relevant to all users.
    • Role-Based Support – Opens a dropdown with each role. Users can click a role to go to its landing page that contains relevant support page links.
    • Task-Based Support – Opens a dropdown with task categories or tasks. Users can click a task category or task to go to either a landing page that contains relevant support page links, or directly to a support page.
    • Recently Updated – Links to the current Recently Updated page that lists most current Pearson Access Online Support updates.

 

Added an expandable notebox concerning practice tests to the following Report pages:

 

Added a notebox explaining conditions that prevent the ability to Merge Temporary Student with a Permanent Student Record

 

Added a notebox regarding project-specific labels to View Data

 

Updated to split Accommodations page into a section with four pages:

 

Updated User Role Matrix to add the following permissions for each role:

  • Administrator to view Shipments page and shipping details
  • Test Coordinator to
    • Mark summative and interim tests as Not Tested
    • View Shipments page and shipping details
  • Test Coordinator - Interim to mark interim tests as Not Tested

Updated:

  • Track Shipments to include
    • Screenshots with hyperlinks to carrier websites
    • Option to view shipments to Pearson
    • Note regarding the common carriers and the correlating codes
  • Your Account to include a note with instructions for a user who is not authorized to view data

 

Added support page Move Student Between Sessions

 

Updated:

 

Updated:

 

Updated Create a Session to include adding multiple classes to Sessions details and creating the Testing Schedule

 

Added support pages:

Updated:

  • View Dashboard to include details about additional statuses that will be included and/or excluded on the various dashboard widgets
  • Access Testing Materials to include Section Progress information in step 5

  • Student Test Statuses to include descriptions for Void, Do Not Report (DNR), and Not Tested statuses
  • Monitor, Update, and Remove a Student Test Status to add

    • Top section for Session Details monitoring sections of the UI, including updated screenshot

    • Void, DNR, and Not Tested Statuses to the status table

    • New section, Update Status to DNR with specific state-level admin instructions 

    • Check dashboard note to What’s Next?

  • View Student Data to add screenshot with updated Status column

 

Updated Monitor, Update, and Remove a Student Test Status, Student Test Statuses, Create a Session, and Edit a Session to include details around paper test sessions.

 

Updated User Role Matrix to add permissions for managing temporary students, and marking tests Void, Do Not Report, and Not Tested.

 

Updated User Roles Matrix to clarify interim reporting permissions and upload paginated PDF for download

 

Updated User Role Matrix to reflect:

  • Summative test permissions for Test Coordinator - Interim
  • The addition of a Student Data Administrator role for Fall 2020

 

Changed name of Import Updated Data page to Import Roster Data

 

Monitor or Change Student Test Status page:

  • Updated Students in Session bar graph screenshot
  • Added expandable list of student statuses with their corresponding colors

 

Added:

Updated Administrator with buttons to newly added support pages

 

Updated:

 

Updated user role matrix on Base User Roles page to include teacher permissions for summative testing

 

Added links to recently updated Reporting pages on all applicable landing pages

 

Added the Teacher Hand Scoring page

Added Your Account, Resend Account Activation Email, and Contact Pearson Support pages

 

Initial publish of Pearson Access Online Support