Most customers load their roster data via a sync with their SIS data. Sometimes there are additional users not in the roster feed who need to be added manually in LaunchPad, such as  school and district administrators. Once added, these manually added users can launch LaunchPad to access the Pearson app(s) they may need for test management and/or reporting purposes (e.g., ADAM, RADAR, Navvy).

See also: Bulk Import Educator Accounts

Create a New User

The roles available to you to assign to new users are based on site configurations.

To create a new user:

1. From the LaunchPad Pearson administrator login page, log in with your LaunchPad user account credentials.  For account access inquiries, please contact your Pearson program team.
2. In the left navigation, click Users.
3. From the Actions menu in the top right, select Create New User. 
4. Fill in the required fields to create the user(s). For ease of use, the username and the email address can be set to the same value, all lowercase. The identifier and sourcedId value can be set to the user email as well, if that is desirable. These are all required fields, but their values can be the same.
5. Click Save Changes to create the new user.
6. Once the record is saved, the page will refresh to show the saved user.
7. Once the user is visible in the respective assessment platform (e.g., Navvy, ADAM), you can take on the very last step of sending login information to the new user. (See also: Send Welcome Email to New Users.)

The page may require them to first select their Client Name; from there, they will be redirected to their client login page where they can type in their username and password. This customer selection is saved in the user’s browser cache and will not need to be repeated each time for login.