There are two main scenarios for voiding a test:

  • The student attempt should be not be reported and the student will not be allowed additional testing  (ex. student was caught cheating). 

  • The student signed into the wrong test, needs to start again due to illness or was missing required accommodations and needs to start over. 

First use the following navigation: Operations > Session Explorer > (Filter for Accountability Code: Void)

For details on applying a Void code, see Session Explorer: View and Apply Accountability Codes. See also: Rescan: Update Session Information, View and Update Accommodations

NOTE: Your site may be configured to allow voiding test sessions completely, voiding but with the option to allow the student to retest, or both. When voiding a test session, the student's session will be permanently voided and not be reported nor exported to downstream systems. This record is reported and exported for accountability purposes. 

When applying a Void code, you may need to click Yes on a confirmation screen.

When the void code is set up to allow a new session, make sure to rescan the administration so the new session will appear if needed within the hour. If the student was previously assigned to a proctor group, the new session will need to be added back.

In Session Explorer, the Accountability Code column (which may have an alternate local name), will indicate if a Void code has been applied to a student session. 

Classic User Interface:

Accountability code

Updated User Interface:

Session Explorer filter panel with Accountability Code “V - Void” selected and additional search filters available.

Accountability code

Note for Site Administrators:  Both of these void types can be set up in Accountability/Participation Codes in Client Settings. Go to System > Client Settings > Delivery Preferences > Accountability/Participation Code

Void > Allow a New Session: Ability to void a test session and allow the student to be assigned to a new session. This option replaces the previous reset feature: you no longer need to reset a session to allow a student to start again (ex. student becomes ill and must take a make-up test). This student's session will be permanently voided and not be reported nor exported to downstream systems. The ability to void a record (ex. student was caught cheating) and not allow additional testing remains as an option. This record is reported and exported for accountability purposes.

Tiny Link: https://support.assessment.pearson.com/x/VgANCQ