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First Name

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Tenant Name

Section and Item Name (optional)

The name of the OSCAR tenant where the issue is occurring.

Debug Code (optional)

The name of the Section and Item the issue applies to.

Subject

Description

Please enter the details of your request. A member of our support staff will respond as soon as possible.

Issue Severity

-->Low - Customer does not need a resolution/fix to complete work. The requested feature or functionality is nice to have and not required to complete work. --> Normal - Customer has a workaround and can complete work. Customer can wait until the next OSCAR release which can be 2-4 weeks from the date the ticket is submitted. -->Critical - Customer needs a resolution/fix as soon as possible in order to complete work