If configured for the test, the Reseat Session action on the proctor dashboard logs a student out of the test and allows them to sign in again. A proctor might need to reseat one or multiple students if they exit the lockdown browser and their progress status is or they internet connection is interrupted. Reseating a student can also resolve other non-specific issues a student might have with navigation in a test.
Reseat One Student
To reseat a student:
- In the proctor dashboard, find the student you want to reseat.
- In the Actions column, select Reseat.
- When the confirmation message appears, select Reseat. The student progress will change from to Reseat to indicate that the student has been reseated and may re-enter the test.
- The student receives a notification that they can log in to the test session again.
Reseat All Students in a Proctor Group
Click the Reseat All button.