If configured for the test, the Reseat Session action on the proctor dashboard logs a student out of the test and allows them to sign in again. A proctor might need to reseat a student if they exit the lockdown browser and their progress status is Breached or if their computer session expired. Reseating a student can also resolve other non-specific issues a student might have with navigation in a test.
Step-by-Step
- In the proctor dashboard, find the student you want to reseat.
- In the Actions area, select the Reseat Session button.
- When the confirmation message appears, select Reseat. The student progress will change from In Progress or Breached to Reseat to indicate that the student has been reseated.
- The student receives a notification that they can log in to the test session again.