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You can reject an order to stop Pearson (or your selected vendor) from filling it.


You can only reject an order in Submitted status.


(Click  to view image)

  1. From Setup, go to Orders & Shipment Tracking.
  2. Under Find Orders Placed and Updated in, select a period of time during which reports occurred, and click Search.

  3. Click the checkbox next to the order.

  4. Click Select Tasks, select Reject Orders, and click Start.

  5. Type a reason.

  6. Click Reject.


The system retains a record of rejected orders, but the rejection is permanent. You cannot reinstate the order; you must create a new one.

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