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Support Changes - June 30, 2015

This test season brings numerous changes to TestNav support requirements, as shown in the next section. In an effort to effectively communicate end of support, as well as new requirements, Pearson has also detailed these changes in the table below.

^{On this page:}

Hardware Requirements ♦ Software Requirements

^{These reflect minimum and recommended requirements; however, some customers slightly vary requirements for their specific organizations.}

Use the sections below to set up desktops (or laptops), as well as tablets, in your testing environment.

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hwreq hwreq

Hardware Requirements (2020-21 School Year)

Only Intel-based™ Macs are supported.

any

any

Memory

512 MB RAM

1 GB RAM

any

any

9.5-in or higher

9.5-in or higher

9.5-in or higher

Screen resolution

1024 x 768

1024 x 768

1024 x 768

¹These requirements do not supersede the minimum requirements of the supported operating systems. Refer to the minimum requirements for the operating system.

Software Requirements

^₂ The Firefox browser must be version 38 or higher on all supported platforms.

When using mobile devices for testing, make note of which student uses each device. In the event that the student encounters a problem during testing, files necessary to resume each student's test session exist on only that specific device. For more information, see SRF and Log Files (left-click to open in a new tab).

Java

Java is required on Mac, Windows, and Linux platforms. The version compatible with your system depends on your browser, operating system, and security settings. These tables show the versions of Java that TestNav 8 supports. These are the same tables SystemCheck uses.

TestNav 8/Mac OS X

TestNav 8/Windows

TestNav 8/Linux

Allow the following URLs to open the following in any firewalls, proxy servers, or software used for Internet content filtering:

⁴ TestNav content is dynamically hosted in the cloud. No static IP addresses or ranges can be provided.

Other Dependencies

For proper TestNav functionality, you must also meet the following other dependencies:

• Enable 

  • javaw.exe exception created in Windows Firewall

  • Pop-ups for Pearson sites.

  • Local File access to home directory

• Disable 
  • All accelerators for Internet Explorer.
  • Skype plugins in Window 7 and Firefox

Other	External keyboard and mouse (or touchpad) for touchscreen devices Android, Windows (required) iOS (recommended) Local File access to home directory OS X, macOS Windows Wired keyboards (recommended) Convertible Chromebooks - no tablet mode
Virtual Environments Some customers successfully use virtualization/thin clients; however, Pearson does not provide support for these technologies.  Those using these technologies are responsible for their virtualized environment security and performance.  Prior to high-stakes testing, customers should compare virtual environment performance to that of a non-virtual environment.

*Not supported on Windows