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If you have more than a few users to add of the same user role type, bulk upload rather than create the accounts individually. Before adding new users, confirm they are not already coming in via a data synch from your SIS, if applicable. Each user can only be assigned to one user role, so if a user serves a dual role, assign the higher one.

Audience: State and District Test Coordinators

See also: LaunchPad "Team Member" Experience for details on how to sign in, Create and Edit Users for creating users individually

To bulk upload users for the same user role:

  1. In order to fill out the user template, you'll need a list of the organization IDs. On the Team Member page in the left navigation column, click Orgs.
  2. Sort the Name column.
  3. In the Actions menu (top right), select Export All Data.


  4. Next to your name in the top right, click the Downloads icon.


  5. Locate the export and click its download button. Keep this document handy for filling out the user template.


  6. Now that you have the Org IDs downloaded, click Data Import.


  7. Click the Single File Upload tab.


  8. Click Upload File (there are two links; both go the same place).
  9. For File Type, select Non-Student Users.
  10. Select a user role.
  11. Review the instructions in the File Upload window.
  12. Click the button to download the user template. This is the file you will fill in with new users and then upload from this same window.
  13. Open the downloaded template.
  14. Fill in the data as described in the Field Key:
    - Source ID can be email or another unique identifier.
    - For OrgSourcedID, refer to the Org export you downloaded earlier.
  15. Once the template is filled in, save in .CSV format
  16. Return to the File Upload window where you downloaded the template.
  17. In step 3 in the File Upload window, select Choose File and upload the completed template.
  18. Click Upload File.
  19. Repeat for other user roles as needed.
  20. If you created teacher accounts, you will also need to link them to their classes; see also:  Course and Class Creation and Management.


Sample File Upload window.


Tiny Link: https://support.assessment.pearson.com/x/GgE-CQ

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