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Pearson provides you ample support to guide you through all aspects of your online testing administration.
For a general overview of TestNav features, see Current Capabilities.
Beginning with system and ProctorCache requirements, the pages in the left sidebar are organized by tasks. The Setup an Support section includes important information on setting up your test environment, administering the test, and also troubleshooting.
You can also find Pearson Technical Bulletins and, below, information on recent updates to TestNav documentation.
See Error Codes for a list of TestNav error messages and helpful information.
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Editorial and formatting updates on Desktops and Laptops page
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Error Code 3086 with text for upcoming 8.3 release
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TestNav 8 Online Support provides system requirements, instructions for setup, troubleshooting steps, and information on features and demos.
The Getting Started checklist below outlines the high-level process for setting up your TestNav testing environment. Click the links within the steps for detailed instructions. You can also download a printable PDF of this page by clicking Tools > Export to PDF.
The user guide was created for online use. For the best reading experience and the most up-to-date information, we recommend using the online version.
Review TestNav System Requirements and firewall/port settings for testing devices.
Pre-cache test content through your assessment management system. Your program should provide instructions for pre-caching test content.
Complete infrastructure trial in each testing lab using a practice test. Your program should provide instructions for setting up a practice test through your assessment management system.