Whether you are using test content caching or not, you should check and configure your response file backup locations.
TestNav has a default setting for the primary location where it stores student response files. A primary save location is required. As a best practice, Pearson recommends using both a primary and secondary backup location.The default setting works well for most situations, but you may change it.
Choose backup locations that allow student accounts to have complete read and write access. Your options are to place the backup files in a directory on the computer the student is using (TestNav client) to take the test or in a directory on a network file server.
If you use a network file server as a backup location, whether primary or secondary:
From Setup > Precache Test Content > Create / Edit Configurations, edit the default settings for the primary backup location and add a secondary backup location, as desired.
Backup Location Options
Local Directory directory on Testing Computer testing computer (TestNav client)
Uses less internal network bandwidth
Test item delivery will not be delayed by waiting for files to be written to the networked drive
Backup file is not accessible from any other computer, so a student cannot easily move from one testing computer to another to complete a test without the need for an administrator to manually move the backup file.
Directory on Network Computernetwork computer
Backup file may be accessed from other computers, which is important if you have a hardware failure on a testing computer
Uses more internal network bandwidth
Pearson recommends that your Proctor Caching proctor caching computer is not set as the location for either primary or secondary SRF backups, as this may increase traffic to the Proctor Caching proctor caching computer beyond appropriate levels.