April 6, 2022Updated Monitor or Change Student Test Status to include information on Test Status dashboard availability.
March 28, 2022

Updated Precache Test Content to

  • Add instructions and screenshots for browser permissions
  • Remove IE11 from recommended browsers and remove Safari instructions as it does not support ProctorCache
November 18, 2021

Added Download a Test Form page. 

Added Exit Student Tests page. 

Added View Dashboards page. 

November 16, 2021

Updated Data File Descriptions to include additional import/export capabilities. 

Added new PNP to the lists on the PNP Accommodations page. 

Updated the Student Test Status Dashboard information to reflect the displaying of error codes.

Added to the Operational Reports Types, Online Test Session Reports, information about Interim Test by Assessments. 

September 2, 2021

Added Access Transcend Reports section, including the following pages:

August 31, 2021Added the page Session Management Tasks within Resources to provide a list of session management tasks most often required.
August 30, 2021Updated Most Popular Topics to remove links to pages that no longer exist after the site reorganization and to reflect pages most often used.

August 23, 2021

Added Transcend Testing section and pages:

June 14, 2021

Reorganized PearsonAccess Next Online Support to simplify navigation throughout the site. Categories within the site are: System Basics, Setup, Testing, Reporting, and Recently Updated.

Updated the pictograms on the Homepage and landing pages throughout the support site to align with Pearson branding.

May 6, 2021

Updated System Features to address various options for home page displays and functionality.

Updated Start a Session and Unlock Tests / Sessions to include steps for unlocking multiple sessions.

February 26, 2021Updated Precache Test Content page to reflect the additional steps needed to start precaching content by test and by sessions.
February 10, 2021

Updated the prerequisites on Move a Student Test Between Sessions.

Updated Monitor or Change Student Test Statuses page to include information about the student test status dashboards.

December 4, 2020Updated the Data File Descriptions to include information about the new Import Export Session Create/Move.
November 6, 2020

Updated PNP Accommodations to include additional form-controlled and student test assignment-controlled core fields.

Renamed the page Create a Reporting Group to Create and Manage Reporting Groups. Additionally, updated all content and screenshots within Create and Manage Reporting Groups. Removed the pages Edit a Reporting Group and Manage Student Reports in a Reporting Group (the information in those pages is now contained within Create and Manage Reporting Groups).

Added the page Generate Test Tickets for Sessions.

Updated Assign Student Test Retakes to reflect when the feature is available.

September 18, 2020

Updated screenshots on Add a Student to a Session to reflect how the student tests are filtered based on test code for a session when bulk adding students by group.

Updated Orders and Shipment Tracking Reports to reflect the fields available on the report for order status.

February 7, 2020Updated Retrieve Resources for an Online Test page to correct step 1.
March 11, 2019Removed the page Measure Testing Capacity.
January 17, 2019

Updated videos on the following pages:

Updated and added details to the general information and prerequisites sections on the page Register/Unregister a Student.

Added to Assign a Remote Testing Organization and Approve/Reject Remote Testing that the feature availability varies by program.

December 14, 2018

Released version PearsonAccess Next Online Support (an updated and renamed version of the PearsonAccess Next Online User Guide). The updated version includes:

  • A reorganized overall structure.
  • Instructions in various mediums (written, images, and videos).
  • Simplified instructions and screenshots with detailed callouts.
  • Additional, relevant page content in these consistent sections (when applicable):

    • General Information

    • Prerequisites

    • Step-By-Step

    • Effects

    • What’s Next?  

Back to the top