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Customers have reported the following issues to Pearson. The TestNav team updates this page as information becomes available.

Issue: Error ??? Occurs ???

TestNav users have reported occurrences of error code (FILL IN) while trying to launch the test. Pearson support has found (FILL IN).

If you have completed the steps listed in error message and the issue persists, complete these steps:

You can click the play button below to view the video of these troubleshooting steps. (Just an idea of how to present it. Up to you!)


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